Personal Service Guaranteed

Count on your personal payroll specialist
When you call Paycom you will talk to your dedicated payroll specialist or backup specialist who both are trained to know the payroll specifics and objectives for your company. You receive live help from your specialist when you call for all of your payroll, payroll tax and software related questions.

Trust in our payroll expertise
Paycom consistently employs only the most highly skilled and committed staff dedicated to helping you reduce your risks associated with payroll and payroll tax compliance. Our staff strives for 100 percent accuracy and immediate responsiveness to customer needs.

Receive help when you need it
Paycom customers can count on getting the answers to their questions when they call. For off-hour inquiries we have a comprehensive online help center that can guide you through our software and payroll processes.

Know your company's information is safe and secure with Paycom
We are an established company that is bonded and insured and annually completes a SAS 70 Type II audit. We employ industry-proven standards to protect client data including 128-bit encryption technology, multiple offsite backup locations and 24-7 system monitoring.

See for yourself the reason for Paycom's 99 percent retention rate
It's the service behind the software that drives Paycom's customer loyalty. We have a 99 percent client-retention rate and over 80 percent of our customers switch to us from the largest payroll providers in America. Paycom consistently delivers on its promise of a superior product, value-added cost savings and the payroll service you need to get you back to business.

Our Customers Love Us

Here's what they're saying ...

"You guys are great! Excellent customer service is hard to find these days - you provide it consistently."

"I always recommend Paycom. I think you have a great company and hire great people."

"I could not ask for a better specialist."

"Our specialist anticipates our needs and takes good care of us."

"I have only had excellent service."

"My specialist makes it a pleasure to do business with your company - she is great!"

"I am always pleased by how quickly and easily my specialist handles any questions or problems."

"Paycom has been fantastic! My specialist has been great to work with in handling any problems. No complaints here - I love the service!"

"I appreciate you all very much! You all do a great job!"

"Great service! It's so nice to be able to call and not get assigned a case number and have to wait for someone else to call me back."